A small workshop built around the watches that matter to you
Grailtick started from a simple observation: people with watches they care about often struggle to find someone who will take the time to describe what's actually there, rather than rush toward a bill.
Back to HomeHow this workshop came to be
Grailtick opened on Charoen Krung Road in Bang Rak because the neighbourhood has a long association with trade, craft, and the kind of businesses that prefer to do one thing carefully rather than many things at speed. It felt like the right street for a workshop that intends to behave the same way.
The name draws on two ideas that collectors will recognise. A grail piece is the watch you've been looking for, the one with provenance and character. A tick is the most fundamental sound a mechanical movement makes — the evidence of a working thing. Put together, Grailtick is about the intersection of a watch's story and its continuing function.
We started with condition reporting because it was the service most conspicuously absent from what was available locally. Buyers and sellers of pre-owned watches needed someone to look at a piece and write down, plainly, what was there — not an advertisement, not a repair quote, just a description. That service remains central to what we do.
Movement servicing and full restoration followed naturally. Owners who received a condition report often came back when they wanted the watch looked after more actively. Those services are now offered at stated prices, with the same written documentation that characterises the reports.
Who carries out the work
Pichaya Kosol
LEAD WATCHMAKER
Trained in Switzerland and working with mechanical movements for over a decade. Handles movement services and restoration work.
Natcha Wirasat
CONDITION ASSESSOR
Specialises in written documentation and pre-owned watch assessment. Responsible for all condition reports and client communication.
Sarun Thirawat
PARTS & LOGISTICS
Manages parts sourcing for restoration projects, with particular focus on period-correct components and verifying supplier provenance.
How we approach each piece
Everything written down
Before work begins and after it is completed, we produce written notes. You know what was found and what was done — without having to rely on a verbal summary at collection.
No work without consent
If an assessment reveals something that would benefit from further attention, we contact you first. Additional work is never begun without a clear instruction from you.
Pieces held securely
Watches in our care are stored in a dedicated secure area. Each piece is tracked by reference from drop-off through to collection. Nothing is mixed up or mislaid.
Rate testing before return
After movement servicing, the watch is tested for timekeeping rate across multiple positions. The figures are noted in the handover documentation.
Correct parts, not substitutes
For restoration work, we look for period-correct and manufacturer-correct components. Any deviation from this is discussed before a substitute is used.
Client information kept private
We do not share details of what watches pass through the workshop with third parties. Client names, contact details, and watch descriptions are kept internal.
What we consider worth preserving
Mechanical watches sit at an odd intersection of the functional and the sentimental. They keep time, but they also carry history — of a purchase, a gift, a period of someone's life. When we work on a piece, we try to be conscious of both dimensions.
The functional dimension is addressed through careful movement work: cleaning, lubrication, demagnetisation, rate testing. These are established procedures, and we carry them out methodically without shortcuts. The sentimental dimension is addressed through restraint: we don't refinish unless asked, we don't modify, and we don't assume that visible wear needs to be erased. Patina is often part of a watch's value, and it's not our place to remove it unasked.
Documentation sits across both dimensions. A written condition report preserves a record of a watch's state at a given moment — useful for insurance, for resale, or simply for knowing what you have. Post-service notes give the owner an account of what was done that can stay with the watch for years. We think that's worth doing properly.
Bangkok's Charoen Krung Road corridor has been a trading and craft street for well over a century. The antique shops, jewellers, and specialist workshops that populate it share a certain ethos: depth over breadth, knowledge over volume, longevity over quick return. Grailtick is at home on this street.
Have a watch you'd like assessed or looked after?
A message with a brief description of the piece is enough to start a conversation. We'll let you know whether we can help and what that would involve.
Get in Touch